Contact

Contact Spectra X

Spectra X contact page banner with an ESS SABRE audio chip and headphones, introducing support for device compatibility, Hi-Res playback, and portable DAC setup questions.

Have a question about Spectra X, device compatibility, Hi-Res audio playback or portable DAC setup? Use the contact details below to reach the Spectra X support team.

Contact Details

Support for setup, compatibility and everyday Spectra X listening questions.

Contact Details

Physical Address

Jiangbei New Area, Nanjing, Jiangsu, China

Email Address

[email protected]

Phone Number

+86579821118000

What You Can Contact Us About

You can contact Spectra X support for questions about product setup, supported devices, USB adapters, headphone compatibility, Windows driver installation, Hi-Res playback and general use of Spectra X or related portable DAC products.

For faster help, include your device model, operating system, Spectra X version, headphone model and a short description of the issue.

  • Device model and operating system
  • Spectra X version or connector type
  • Headphone or IEM model
  • Short description of the setup issue